Congratulations to Dr. Joyce Chen on being elected Chairman,
Department of Plastic Surgery, Hoag Hospital Newport Beachand Hoag Hospital Irvine!

Testimonials

Reviews

*Individual results may vary.
5 Star Rating based on 107 reviews
15825 Laguna Canyon Rd #208 Irvine, CA 92618
(949) 387-7900 https://www.pacificplasticsurgeryinstitute.com

So Happy With My Tummy Tuck!

5 5 Star Rating - Submitted on January 26, 2024

I decided to get a Tummy Tuck to fix a botched Liposuction from somewhere else. After I woke up from the surgery, I was in a little pain and discomfort. I arrived home, took some Tylenol and Xanax, and went to sleep. I was up the next morning and was able to vacuum my floor.

I only took Tylenol for my pain after my Tummy Tuck! I was able to go back to work only after 4 days. Dr. Chen did a wonderful job with the tummy tuck surgery! She is experienced and knows what she is doing! I definitely recommend her!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by SY

I Finally Got my Body Back!

5 5 Star Rating - Submitted on November 22, 2023

I am so glad I got a tummy tuck with Dr. Chen! People cannot believe how good I look now without my big stomach. I am extremely happy with the results! Dr. Chen and her staff are great! Dr. Chen is attentive, compassionate, and a true professional. I love her work! I should have done this sooner!

by JK

So Happy with my Tummy Tuck!

5 5 Star Rating - Submitted on October 25, 2023

So Happy with my Tummy Tuck! Highly Recommend! Pain med free by Day 3!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JR

I’m Glad I Made The Decision And Even More Happy That I Chose Dr. Chen As My Surgeon!

5 5 Star Rating - Submitted on October 9, 2023

After thinking about having surgery for years I finally decided to make an consultation for Tummy Tuck and Liposuction with Dr Chen and I’m so glad I did! She is so very sweet and understanding of all the concerns I had and answered all of my questions with confidence. I definitely felt more comfortable with my decision to go through with my surgery with Dr. Chen as my surgeon. A week after my full tummy tuck I am off all pain medications and back at work and feeling better and better every day. I’m glad I made the decision and even more happy that I chose Dr Chen as my surgeon and I can’t wait to see my final results!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by AO

Just Amazing!

5 5 Star Rating - Submitted on October 3, 2023

I was googling abdominalplasty surgeons and came across Dr. Chen’s website. I liked the fact that Dr. Chen is also a reconstruction plastic surgeon and works with babies who have cleft palate issues. For me that was the reason I chose to have a consultation with her and not some cosmetic doctor advertising for really cheap. My consultation went great and we were both on the same page as far as me having a diastasis and would need something more than just liposuction and a BBL. Although I really only wanted my muscle repaired and was not sure about having my skin removed too. Dr. Chen assured me that a tummy tuck was the way to go, since down the road after muscle repair, I would then have even more extra skin that would then need to be removed.

So I scheduled my surgery date 5 months down the road, since I had just started a new job and wanted to accrue time off. Dr. Chen told me that her patients usually only take 9-10 days off work for a tummy tuck. And over the 5 months I started to wonder if that would be enough time, since my co-worker had to take 4 weeks off for the same procedure minus the BBL that I also had done. I decided to use a recovery house for 2 nights, due to the fact my kids worked and wanted someone to look after me the first 48 hours. To my surprise, my recovery actually went very quick. By the second day I was down to 1 pain pill every 6 hours, and I was completely off them by day 5. The 3rd day after I came home, I was walking around on my own, making sandwiches and even washed my hair. I was even driving by the 7th day after surgery. My drains were already out by then too.

I would definitely recommend Dr. Chen to my friends and family!! She is just amazing and really does care about her patients! Dr. Chen even called me the first day after surgery to check in and see how I was doing!

by D

Saved My Daughter’s Face!

5 5 Star Rating - Submitted on September 29, 2023

My 10-year old daughter was hit in the forehead with a metal baseball bat at school. She was rushed to Kaiser where she received 6 stitches – it looked terrible. I contacted Dr. Chen after hours via email (10:00 pm) and she responded the same night offering a consult. The next day, Dr. Chen had to fix the stitches Kaiser worked on and properly stitched my daughters as the injury was down to the bone. Had it not been for Dr. Chen, my daughter would have had a very bad scar in the middle of her face (she got 25 stitches it’s a big opening). Excellent technique and works great with children. 100% recommend!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by DM

Love My Results!

5 5 Star Rating - Submitted on September 17, 2023

I was hesitant in getting any work done for a while but it had been on my mind for a while. I was referred to Dr. Chen by a family member of mine. There are a few things I had in mind to do but wanted to start small, I had fillers done with Juvederm on my lips and other areas to help with lines. The results are amazing! Dr. Chen made me feel so comfortable and confident in her work. Definitely a returning patient for life! Excited to continue my self care journey with her. 🙂

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by RC

Trust The Process, The Results Will Follow! 8 Months Post-op Liposuction

5 5 Star Rating - Submitted on September 13, 2023

Dr. Chen is amazing! She is knowledgeable and has excellent bed side manners. She takes the time to explain the procedures in detail and answers all the questions. She is also up front about being realistic with the results. She takes into consideration price point and she even made sure the payment plan worked for me. Her staff are also great and make sure that you understand the entire process. After the procedure Dr. Chen takes the time to personally call and check on you. Trust the process, the results will follow! It may take time, so be patient!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by DM

Now I Can Read At Night With NO Pain!

5 5 Star Rating - Submitted on September 11, 2023

I went to Dr. Chen for Breast Reduction Surgery after losing 100 pounds. The surgery went really well! I had it done to reduce pain in my neck and shoulders, and now I can read at night with NO pain!

The best part is the excess skin she got rid of! There is no more uncomfortable overlapping when I sleep at night! Plus it was bonus she studied at Duke University in NC, the state I was born and raised in!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by R

I Am More Self-Confident Than I Used To Be!

5 5 Star Rating - Submitted on August 14, 2023

I had ptosis eye surgery and revision septoplasty surgery done by Dr. Joyce Chen, and it was a great experience! It was very quick which I appreciated, and the recovery was also a lot quicker than my experiences in the past. I definitely noticed an improvement in my breathing, which has led to me sleeping better. I also noticed that I am more self-confident than I used to be, including during my Zoom work meetings because my eyes are now noticeably more symmetric!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by Anonymous

Great Experience!

5 5 Star Rating - Submitted on July 13, 2023

I had a minor procedure to repair an earlobe tear. Dr. Joyce Chen was personable and professional. She answered all my questions and concerns before the procedure. She called a few days after the procedure to check on me which I really appreciated. I’ve also had 2 follow-up appointments to check on my healing. I am very pleased with Dr. Chen’s care and my results:). I highly recommend Dr. Joyce Chen!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by LM

Dr. Chen Is Amazing!

5 5 Star Rating - Submitted on June 13, 2023

Dr. Joyce Chen is amazing! When our son was born with skin tags by his ear. We decided to look into surgical treatment options to remove the extra skin in the hopes that we could have the procedure done while he was an infant, thereby decreasing the general anesthetic route and risks. We tried in vain to obtain services through many pediatricians. They wanted us to wait until he was older and could undergo general anesthesia for the surgical removal of the skin tags. With how the world is today and the bullying we did not want our child to be of school age undergoing this procedure. We were turned down many times by different Dermatologist.

Through yelp and google we found Dr. Joyce Chen. She agreed whole-heartedly with our concerns. She has wonderful bedside manner, which is difficult to come by these days. Her office staff is also very kind. Through her many years of experience she routinely performs local anesthetic procedures on infants to surgically remove and or treat congenital conditions. She gave us the treatment plan and was able to perform the surgery.

She did a great job! Our child did very well with the procedure, it did not take her long and he had no pain after the surgery. Being that he was an infant, he never touched the surgery site and this allowed for proper healing. She included all the follow-up exams in her packaged price which was very reasonable for out-of-pocket costs. We are very thankful to have found Dr. Joyce Chen, we strongly recommend her for any pediatric surgical need!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by CT

The Results Exceeded My Expectations!

5 5 Star Rating - Submitted on April 18, 2023

I feel very fortunate that I entrusted my liposuction with fat transfer to the breasts to Dr. Chen’s care and expertise. The results exceeded my expectations! My overhanging belly pooch is gone and my breasts are fuller yet look and feel completely natural.

I truly am amazed each time I look in the mirror at my transformation! Thank you, Dr. Chen, for your professionalism and for the attention you give to your patients!!!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JL

My Pants Are Falling Off!

5 5 Star Rating - Submitted on May 25, 2022

I had liposuction done by Dr. Chen, and after two weeks my pants are already falling off my body!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

Overall Rating: 5

by S

Amazing Doctor, Amazing Results!

5 5 Star Rating - Submitted on May 5, 2022

From the first day I met Dr. Chen I felt very comfortable in her knowledge of plastic surgery. I did a lot of research before I picked going to Dr. Chen. She was always very straight with her answers, explained to me what she thought was best for me and talked myself and my husband through every step of my procedure.

I had a breast augmentation, breast lift, extended tummy tuck and lipo in my stomach and back. The day of surgery I was very nervous, the nurse at the surgical center were so nice and praised Dr. Chen as much as I did. When Dr. Chen arrived, she made me feel at ease. I am currently almost 8 weeks post op and I have NO REGRETS!

If I were to do it again, I would a thousand times with Dr. Chen. After surgery, she contacted me at home to make sure I was doing well, gave me a number to contact her if I had any concerns. She always answered and was always so reassuring. I can’t express how thankful I am to have found her. My body is still changing, but boy what a change it has been. Thank you, Dr. Chen, for making me smile again and being confident in my appearance again.

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by Anonymous

Wonderful Experience!

5 5 Star Rating - Submitted on March 11, 2022

 
Everything, from the first consultation, to the procedure itself and the follow-ups went perfectly! Now that I am fully healed I can say that it was absolutely worth it and I am very thankful to Dr Chen!

by PE

Very Satisfied With The Experience!

5 5 Star Rating - Submitted on January 9, 2022

 
Dr Chen is the real deal! Efficient consultation to guide me through the process, provide can and can’t be done options, what to expect, and reason price. I’m very satisfied with the experience and especially the results which is what really matters to me.

by JK

Dr. Chen Is Great!

5 5 Star Rating - Submitted on December 29, 2021

 
Dr. Chen is great! I got a breast reduction and the results are amazing! My life is changed for the better because of her. She cares so much about her patients and makes them as satisfied as possible with the results. She is a hard worker, and someone who is very passionate about what she does so you can be sure that she will do her absolute best to get you the results you want, if not better. 100% recommend her!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by MM

Thank You So Much Dr. Chen!

5 5 Star Rating - Submitted on December 7, 2021

 
I went into to the office and my experience was awesome and great! Dr. Chen took time to listen to what I wanted done, and the staff there were great as well! Thank you so much Dr Chen!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by M

I Highly Recommend Dr. Chen!

5 5 Star Rating - Submitted on October 5, 2021

 
Dr. Chen helped me remove a lipoma growth from my forehead that has been bothering me for a few years. She was very concise, answered all of my questions, and was always there to answer questions. The day before the operation, there was a scheduling issue at the hospital, so instead of just rescheduling our appointment, she worked with the hospital to have my surgery moved to Hoag Newport vs. Hoag Irvine, just so I don’t have to shuffle my schedule around. She did a great job removing the growth, leaving a little scar in place of it. She followed up and was always there to answer text questions whenever I had one. I highly recommend Dr. Chen, and I say this with a high degree of confidence.

Overall Rating: 5

by JM

Dr. Chen Is An Amazing Caring Physician And I Am Extremely Satisfied With My Liposuction Operation!

5 5 Star Rating - Submitted on July 12, 2021

 
I would like to let everyone know that Dr. Chen is an amazing caring physician and I am extremely satisfied with my operation. Thank you Dr. Chen for everything!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JE

I’m So Thankful I Went With Dr. Chen, I Couldn’t Have Imagined A Better Outcome!

5 5 Star Rating - Submitted on June 16, 2021

I had to have a growth removed from the bridge of my nose. I was so worried about the scar that would be left behind. It was a decent sized growth and would need a fairly big cut to remove. I went with Dr. Chen based on her experience and other reviews. The surgery went smoothly.

When the bandage was removed 10 days later, the cut was made right along the natural wrinkles between the eye and the nose and even curved to exactly follow those wrinkles. Even with the scar still fresh, you had to really focus on that area to realize it was a scar. Somehow, it just seems to blend in with the rest of the face. I’m so thankful I went with Dr. Chen, I couldn’t have imagined a better outcome! She really knows what she is doing and I would highly recommend her to anyone!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by MT

Great Lipo Experience!

5 5 Star Rating - Submitted on April 8, 2021

I am not a plastic surgery person, did not want to do it, but finally decided I needed help to lose some unwanted inches. The abdominal and hip lipo was so easy. Downtime was minimal, and rather pain free, by day 3, I did not even need Tylenol and made it to my friends holiday party! 5″ that would not budge w/any diet under the sun, finally gone. I highly recommend Dr. Joyce Chen and team! Overall Rating: 5

by KS

Beyond Amazing Buccal Fat Removal

5 5 Star Rating - Submitted on February 22, 2021

My surgery experience with Dr. Joyce Chen was beyond amazing! During the surgery, I felt very minimal discomfort. After surgery, I felt very little pain and only took pain medication for three days. I absolutely love my results and it’s only been a little over a month since the procedure! Can’t wait to see the final results in 3-6 months!

Overall Rating: 5!
Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JJ

Dr. Chen Is The Best!

5 5 Star Rating - Submitted on February 11, 2021

She was very helpful and extremely informative with my initial visit and diagnosis and continued to be throughout the whole process. A little background on my need for surgery… After having 5 children, my body didn’t exactly go back to normal! I had severe diastasis recti that was causing all sorts of other issues, mainly extreme back pain, (2 bulging discs, to be exact). After having gone through decompression therapy to fix my back, the chiropractor told me that I should consider surgery on my diastasis recti, to maintain stability of my back. Dr. Chen confirmed that this would be very beneficial, so I decided to have an abdominoplasty and breast implants as well, the full mommy makeover. I nursed all 5 of my babies for 12 months each, and was left with very little! My self-esteem was low, and I just wanted to look the way I did before I breastfed all of them, and be able to fill my normal bra again. Dr. Chen advised me on which implants would get me back to my pre baby size and assured me she could make me look great! I have always been an active person, and lived a healthy lifestyle, and have been a size 0 my whole life, even after all five babies. I would talk about my issues with friends or family members, but they didn’t really understand why I wanted to do this, since I was still petite. My pants still fit on my waist, but I had an overlap of skin, every time I would sit down. I was self-conscious and I didn’t want to wear anything form fitting. Dr. Chen understood all my concerns and was confident she could fix them all. During surgery, she was able to fix my 3 inch diastasis recti gap, remove 6 inches of extra skin and made me feel amazing! It was a huge success. I am also back to my normal bra size and my self-confidence is back! I am about 2 1/2 months post op and am able to run and exercise again! I am continuing to regain movement of my abs and can’t wait to be fully and completely healed and to continue to feel more and more normal. Thank you Dr. Chen for your amazing work and to your excellent staff for all your help! Overall Rating: 5 stars!

by Anonymous

I Was Very Impressed With Dr. Chen!

5 5 Star Rating - Submitted on January 13, 2021

You spend the majority of your consultation time speaking with her versus a staff member, you have direct contact with her at all times, she gives out an emergency cell number for questions after a procedure, her demeanor with her patients and her work/technique is great, minimal bruising and or minimal pain if any! The customer service from staff is prompt and amazing!

by NG

My Life Will Forever Be Changed Because Of Dr. Chen, I Would Recommend Her To Everyone!

5 5 Star Rating - Submitted on December 7, 2020

Great Results and Experience! It is the best decision I have ever made! Now, instead of avoiding mirrors, I can’t wait to look in them. I finally look the way I feel. Dr. Chen is truly a professional! I never felt embarrassed or ashamed of myself, and I was comfortable talking to her about what I wanted. She worked with me to complete all the treatments I requested and the results are amazing!

by MS

Love This Doctor!

5 5 Star Rating - Submitted on October 13, 2020

I have my operation on Monday 9/21, I’m doing a BBL, Lipo and Tummy tuck! As of now, the office staff is amazing!!!! The doctor (Dr. Chen) is so patient and amazing!!!! I can’t wait to post before and after pictures!

by MM

Worth It!

5 5 Star Rating - Submitted on October 13, 2020

I recently had a breast augmentation with Dr. Joyce Chen and everything went smoothly! Healing didn’t take long and the staff at this office have been very kind. Would recommend to others!

by PC

Dr. Chen Has Given Me What I Wanted After 3 Kids And Two Hernia Repairs!

5 5 Star Rating - Submitted on October 13, 2020

I am very happy with my tummy tuck as well as my belly button and aftercare that I was give!. She takes the time to ask what you want and any concerns you might have. Tummy Tuck with Lipo 5!

by KH

My Neck and Back Pain is Now Gone After My Breast Reduction!

5 5 Star Rating - Submitted on October 13, 2020

The one most important thing that stuck with me is she, Dr.Chen, gave my daughter her cell phone just in case something came up my daughter needed help with. The staff was very friendly. Dr. Chen was direct and to the point which is what I prefer.

by JW

Dr. Chen Is An Absolute Goddess, I Love Her!

5 5 Star Rating - Submitted on September 1, 2020

I struggled with insecurities about my lady parts for my entire life and within 2 weeks of meeting her, she completely changed that forever. She got me in to see her for my consult almost immediately after leaving my message on her office’s machine. Her assistants are amazing kind and efficient. She is reasonable on pricing and worked with my budget being a 25 year old female single student she made sure I was able to still get this usually unaffordable procedure done and done quickly with little to no pain hassle or anxiety. Her bedside manner was comforting, and she took the time to wait until I was awake afterward and gave me her cell number in case of anything. The results are better than anything I could have ever imagined. I am thrilled! I will recommend this doctor to anyone forever!

by CG

Dr. Chen Did An Amazing Job On My Procedure And I Couldn’t Be Any Happier And More Satisfied.

5 5 Star Rating - Submitted on September 1, 2020

The overall experience has been great, and Dr. Chen has great bedside manner. Throughout the whole procedure, I felt comfortable and the results came out amazing.  I highly recommend Dr. Chen as a plastic surgeon. The overall experience was great and way above my standards and I will definitely go back. I’m extremely happy with all the results. I couldn’t be happier with how everything came out.  The whole office and Dr. Chen has been amazing!

by AB

Mommy Makeover – Excellent Experience!

5 5 Star Rating - Submitted on July 29, 2020

I had my mommy makeover (breast implant exchange, tummy tuck and liposuction) last June 5, 2020 (in the middle of the pandemic). My surgery was originally scheduled in March but then due to the State’s mandate to stop all elective surgeries due to Covid-19, my surgery got postponed. I regularly got updates from Dr. Chen’s staff & as soon as the restrictions were lifted, my surgery was immediately scheduled.

Despite the multiple procedures done on me, the recovery is going very smoothly. I was off pain meds by the end of the first week. I feel very well taken care of by Dr. Chen and her wonderful staff (Marcy, Christina & Crystal). It’s very easy to book my regular follow-up appointments & whenever I have a post-surgery question, I get an expert response right away. I feel very comfortable whenever I’m at the clinic because they are very friendly and accommodating.

It’s been 7 weeks since my surgery and the results are everything I expected and more! My breasts look very natural & the tummy tuck got rid of my stubborn stretch marks.

I am very happy that I chose Dr. Chen over the other surgeons in the area. Best! Decision! Ever!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by AD

Great Work Under Pressure and with a Scared Child! We are forever grateful for her talented hands and lovely bedside manner.

5 5 Star Rating - Submitted on February 19, 2020

My 3 year old son tore his lip open falling at school back in May of 2019. Because his line of vermilion was affected, we needed a specialist to repair it immediately. I was terrified his beautiful face would be altered forever. He was in pain, and in hysterics. Dr. Chen squeezed us in between appointments, thank goodness. She was patient and calm and did the most beautiful job putting his face back together. She called often after the procedure to make sure he was healing properly. We are forever grateful for her talented hands and lovely bedside manner.

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by LM

Hypertrophic Scar Removal: The entire process and surgery was quick and easy! The customer service and patient care was amazing!

5 5 Star Rating - Submitted on January 31, 2020

I called to the office to set up a consultation, which was extremely easy. Dr. Chen quickly diagnosed my hypertrophic scars and went into the treatment details. The staff was very attentive, as they called and sent me emails with instructions pre- and post-surgery. After the surgery, I felt no pain, which was a plus! The healing process is coming along well. I had multiple follow-up appointments and Dr. Chen always patiently answered my questions. The entire process and surgery was quick and easy! The customer service and patient care was amazing!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by CL

If I could give a 6, I would for my Tummy Tuck by Dr. Chen!

5 5 Star Rating - Submitted on January 31, 2020

Three kids and 20+ years later, at age 53 I finally turned the wish of losing my stretch marks into a reality. After researching doctors for several months, I made an appointment with Dr. Chen for a consultation. Her office is warm and inviting and her demeanor, kind and straightforward. I left that day with a surgery date. I am 4 weeks post-op and am amazed at my transformation. I can’t express enough how grateful I am for Dr. Chen’s incredible work as well as the care and understanding I have received from her and her support staff.

Overall Rating: 5

by SE

Going to Dr.Chen for my Mini Tummy Tuck was the Best Decision I have ever made!

5 5 Star Rating - Submitted on January 31, 2020

She and her staff made you feel very comfortable and welcomed. My results was everything I asked for!! I would definitely recommend her to friends and family without a doubt!

Overall Rating – 5
Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by NG

Full Satisfaction!

5 5 Star Rating - Submitted on December 18, 2019

Very satisfied with the overall experience and results. Pre-surgery Dr. Chen provides a clear description of what is entailed with the elected procedure and a realistic assessment of what ones’ expectations should be for the post-surgical results. No regrets and would highly recommend Dr. Chen and her staff!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by MA

Highly Recommended!!

5 5 Star Rating - Submitted on November 22, 2019

My breast reduction journey was very pleasant thanks to Dr. Chen. She was honest, reassuring and informative. She was attentive to all of our questions, and I had a successful surgery as well as a successful recovery. The whole staff is very friendly and welcoming and I am going to miss seeing them for my appointments. Highly recommended!!

by JA

The Degree of Skill and Competence from Dr. Chen and Hoag Surgery Center is Unbeatable!

5 5 Star Rating - Submitted on October 1, 2019

I had a major surgery in August (corrective breast surgery) and am completely satisfied with the results so far.  The degree of skill and competence from Dr. Chen and Hoag Surgery Center is unbeatable! She has a very professional staff that makes you feel comfortable and puts you at ease.  If I ever need another procedure that Dr. Chen can  perform I will not hesitate to go back to her again.  I have already highly recommended the Pacific Plastic Surgery Institute to a friend and also a relative!

by TV

Caring Doctor, Great Staff, and Awesome Results!

5 5 Star Rating - Submitted on September 10, 2019

I went to Dr. Chen to have my breast implants replaced and a tummy tuck. I had a lot of questions, and Dr. Chen took the time to answer my questions in detail. She never rushed me during my appointments. She always made sure I felt comfortable. Dr. Chen and her staff are caring, helpful, and professional. Best of All, I am extremely happy with my wonderful results!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by SF

I’ve Never Been Happier!

5 5 Star Rating - Submitted on September 10, 2019

I am so happy with Dr. Chen, I lost 14 pounds since my liposuction! I’m down 4.5 inches from my waist and 4 inches from my hips. When my husband hugged me he said, “Omg. I can feel your curves. Now when I hug you my hands are overlapping.” After the procedure my intimate life has also improved. I’ve never been happier, and my family members can see the results. Even my son said, “Mom it’s so hard to be around you because every man is looking at you.”

by LC

I Have Been Very Impressed With How Dedicated She Is To Ensuring A Great Aesthetic Result!

5 5 Star Rating - Submitted on August 7, 2019

I saw Dr. Chen for a bilateral mastectomy as part of my transition and I have been very impressed with how dedicated she is to ensuring a great aesthetic result!

by LC

Tummy Tuck: I Am So Happy With My Results From Dr. Chen!

5 5 Star Rating - Submitted on August 7, 2019

I am so happy with my results from Dr. Chen! From the first time I met her at my initial consult I could tell she was very professional and detailed. She answered all my questions and called me after hours to answer more. Her staff is friendly and professional as well. I would highly recommend Dr. Chen to anyone.

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JK

I Will Recommend Dr. Chen To Anyone!

5 5 Star Rating - Submitted on June 25, 2019

I am very pleased with the results of my procedure (tummy tuck and liposuction) as of today. Dr. Chen and her staff are very helpful. I will recommend Dr. Chen to anyone. Thank you Dr. Chen and everyone in your office!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by SC

Tired of Living at the Gym!

5 5 Star Rating - Submitted on June 24, 2019

Being a man in my late 30’s I was tired of living at the gym, watching what I eat and not seeing results. After going to several consultations with local surgeons and only speaking to sales reps, I was put off by how assembly line the process felt. When I contacted Dr. Chen I was skeptical of the process but was immediately taken back in the first consultations. I was impressed by the bedside manner, competence, and overall professionalism Dr. Chen and her staff demonstrated. I was certainly apprehensive of any surgical procedure let alone cosmetic, but was immediately put at ease. The overall procedure was easier than expected and I was back to work the following day.

by JH

Dr. Chen Actually Decreased My Waistline By 7 Inches!

5 5 Star Rating - Submitted on June 19, 2019

I give Dr. Chen 5 stars, and will recommend her! Dr. Chen is awesome! I am a 68 year old, overweight woman, with a body mass index of 35%. Dr. Chen actually decreased my waistline by 7 inches [with liposuction]! The surgical center was clean and organized. The employees were courteous, knowledgable, and responsible.

by DM

I Would Recommend this Office to Family and Friends!

5 5 Star Rating - Submitted on June 16, 2019

The whole process from start to finish was very smooth. The office staff was very polite and being able to communicate with the office via email made the process more convenient. I would recommend this office to family and friends!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by CC

Outstanding Surgeon!

5 5 Star Rating - Submitted on June 6, 2019

After consultations with many plastic surgeons, we were referred to Dr. Chen. She is an outstanding surgeon and a knowledgeable physician. She performed a very complex procedure on our 16 year old son; which included but was not limited to the medical reconstruction of his nose and the harvesting of tissue from behind his ear. During our pre surgery consultations she took the time to explain in detail the procedure and always included our son in the discussions. She was extremely receptive to his opinion and input on his surgery. The surgery itself lasted about 5 hours and she was in constant contact with us on how the procedure was going. As a parent, I was and am most impressed by Dr. Chen and her staff (Marcy Yocum) for their availability to answer any and all questions regarding post surgery care, from the mundane to the more complex and serious). She was accessible via phone and text to our family during the weekend and this made the recovery process much easier and less emotional taxing. Follow up care and our by-weekly visits with Dr. Chen, have not been rushed . She takes time and care listening and answering all questions. My family and I highly recommend Dr. Chen to anyone requiring medical or cosmetic plastic surgery. Dr. Chen is outstanding, we need more physicians like her in the medical profession.

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by RP

Dr. Chen is Wonderful!

5 5 Star Rating - Submitted on April 24, 2019

She is compassionate and the follow up care for my tummy tuck was fantastic!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JC

I Really Felt I Was In “The Best” of Hands!

5 5 Star Rating - Submitted on March 22, 2019

How do I thank you — Grazie — for all the great care you have given to me! I really felt I was in “the Best” of hands!…I truly believe recovery plays a big part when a patient has a lot of confidence in their doctor, and I felt “right” with you, Dr. Chen, from the first time I met you!! I believe I had “the Best’ for what I needed done in this surgery, plus Marcy is absolutely wonderful also!! I definitely will highly recommend you both if I know of anyone needing your type surgery! I feel so lucky!! Thank you again for your great caring!

by GC

We Are Very Happy With Our Experience!

5 5 Star Rating - Submitted on March 6, 2019

My daughter fell off a horse and cut her chin. We thought we would have to have surgery. We started using Biocorneun advanced SCAR TREATMENT that Dr. Joyce Chen recommend, worked really well. I don’t think we will have to do any refining. We are very happy with our experience!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by CM

Mommy Makeover Happiness!!

5 5 Star Rating - Submitted on February 25, 2019

Dr. Joyce Chen is amazing! She was my first mommy makeover consult, and I immediately decided she’d be my surgeon. Her expertise, kindness, and knowledge sold me. Dr. Chen explained everything and was very thorough. She spends the time with you to feel at ease with any questions or concerns. I had a mommy makeover and the surgery went really well. My surgery was done with greatness and no problems. She is great with follow ups, which were consistent and very appreciated. Her assistant Marcy is also very kind and helpful. My overall experience was really great! I would definitely recommend Dr. Chen to anyone in search of any plastic surgery needs. She is an amazing person & surgeon!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by KB

She Did A Very Big Change In My Life!

5 5 Star Rating - Submitted on February 13, 2019

I did necklift surgery.  Dr. Chen she is really great!  The surgery went very well, and the result is amazing!  She did a very big change in my life!  After one month of surgery, I went to a birthday party, and I swear my sister didn’t say “Hi” because she didn’t recognize me for the first few minutes because of the huge difference.  Thank you Dr. Chen!   I really trust you…you are amazing!  And thanks again for taking care off me even after the surgery.

I recommend Dr. Chen..she is one of the best doctors!  I really love my results, and I really trust her!

by SJ

I Was Amazed!

5 5 Star Rating - Submitted on January 15, 2019

Dr. Chen is really professional and she takes the time to explain the surgical procedure in the first consultation. I was amazed and made the decision to hire her for a tummy tuck and lipo. I had gone with two other doctors that I only saw their patient coordinator, saw what I wanted to get make myself done and they quoted me a price. I am recovery right now, and so far she has been great in following up. I love my results and am very happy. I have already recommended Dr. Chen to family and friends!

by DG

The Surgery Was A Complete Success!

5 5 Star Rating - Submitted on December 19, 2018

The surgery was a complete success. I was very happy with the results of my reconstructive breast surgery! I would recommend Dr. Chen to anyone who needs similar reconstructive surgery.
Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JK

My Whole Experience Was More Than Fantastic!

5 5 Star Rating - Submitted on November 30, 2018

The staff was very friendly and professional. Dr. Chen was very thorough when she was telling me about the process for the procedure.  They were very caring and accommodating during the procedure.  My whole experience was more than fantastic.  I am so happy with the results.

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

by JG

Thanks For The Excellent Service And Care!!

5 5 Star Rating - Submitted on November 30, 2018

Thanks for excellent service and care…see you soon! Many Thanks! … ❤

by CS

Happy Wife, Happy Life!! Thank you Dr. Chen!!!

5 5 Star Rating - Submitted on October 5, 2018

I came in for teeth grinding cause my wife was having problems sleeping. So I decided to give botox a try into my jaw muscle and within a couple of days, she wasn’t complaining of my teeth grinding anymore. Happy Wife…Happy Life!! Thank you Dr. Chen!!!

by MY

Could Not Be Happier with the Results! Thank you Dr. Chen!

5 5 Star Rating - Submitted on September 19, 2018

Just wanted to get rid of the extra body fat that comes with age and working out less. So I chose liposuction of the chest (man boobs) love handles and tummy. Very very happy with the results. Dr. Joyce Chen’s office was wonderful and great to deal with from start to finish, and all the way through follow ups! Could not be happier with my results! Thank you Dr Chen!

by CF

Great Experience: Dr. Chen is extremely experienced and the procedure itself went well!

5 5 Star Rating - Submitted on September 5, 2018

Dr. Chen was very informative and helpful in describing the details of the liposuction surgery to me before I chose to go through with it. She helped me make an informed decision before I even decided to go through with it. She is extremely experienced and the procedure itself went well!

During the day of the procedure, Dr. Chen helped make the entire process extremely comfortable and relaxing as it was my first real surgery, and I did not know what to really expect. The procedure itself was done relatively quickly and afterwards, there was little discomfort. I was able to get on with my normal routine a day after.

I would highly recommend Dr. Chen to anyone looking for a liposuction procedure. The results were also noticeable and overall the experience was great!

by KV

I would recommend Dr Joyce Chen 100% to anyone that is considering liposuction!

5 5 Star Rating - Submitted on June 26, 2018

I had my tumescent lipo 2 weeks ago with Dr Joyce Chen on my lower and upper abdomen, hips, inner and outer thighs. It was one of the best things I did for myself! My whole procedure went exactly how Dr Chen had explained in detail. She made me feel so comfortable during the procedure. The first 5 days of recovery was great, a bit sore with tolerable pain (Tylenol was enough). Now after 2 weeks I have some bruises (normal) and just a bit swollen. I would recommend Dr Joyce Chen 100% to anyone that is considering liposuction!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 3
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

*Individual results may vary.

by MK

I Was Really Impressed With Dr. Chen And The Liposuction Procedure..And The Outcome Has Been Incredible!

5 5 Star Rating - Submitted on June 5, 2018

No pain during the procedure (done under local anesthesia) no discomfort. No need for pain medication after 8 hours after the procedure. I was able to drive the next day. Dr Chen has answered all my questions and has been very patient and pleasant during all interactions. The outcome has been incredible considering that I also had fat transfer to the face during this procedure. I only had bruising – no swelling that I can see and I am extremely pleased with the results…of the face and the abdominal lipo-suction. Again – it was the easiest procedure and recovery I have ever experienced.

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

*Individual results may vary.

by DR

Very Very Happy With The Results!

5 5 Star Rating - Submitted on May 22, 2018

Just wanted to get rid of the extra body fat that comes with age and working out less. So I chose liposuction of the chest (man boobs) love handles and tummy. Very very happy with the results, Dr. Joyce Chen’s office was wonderful and great to deal with from start to finish, and all the way through follow ups.
Could not be happier with my results.
Thank you Dr Chen!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

*Individual results may vary.

by CF

I found Dr. Chen and she is GREAT!

5 5 Star Rating - Submitted on February 14, 2018

I am 31 years old, weigh 118 lbs, 5’3, and have 2 children and with that being said had some loose skin on my lower abdomen…wasn’t happy, so I decided to go for a mini TT. I found Dr. Chen and she is GREAT! I met with Dr. Chen and liked her immediately, and staff Marcy is awesome 🙂

Dr. Joyce Chen is awesome! She’s the most kind person ever and makes you feel comfortable. She is very caring and looks out for the best interest for you. I recommend Dr. Chen 🙂 Thank U Dr. Chen! Overall rating 5 Stars!

*Individual results may vary.

by Anonymous

I am very happy with my breast implant replacement results and I highly recommend Dr Chen for this procedure!

5 5 Star Rating - Submitted on December 27, 2017

Dr. Chen and Marcy provided competent and professional service from the initial phone inquiry to the consultation including my significant other to the day of surgery and the aftercare. All of my questions and concerns were thoroughly covered and I received excellent treatment and care. I am very happy with my breast implant replacement results and I highly recommend Dr Chen for this procedure. She put me at ease and provided excellent value and care in her services.

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

*Individual results may vary.

by MO

After one year, I am still very pleased with my results!

5 5 Star Rating - Submitted on December 11, 2017

It has been 1 year since I had Lipo with Dr. Chen on my flanks, outer things, and lower stomach. I wanted to wait awhile until I fully recovered before posting my review. After one year, I am still very pleased with my results. I have kept my eating habits consistent with pre-lipo habits, yet the stubborn areas of fat are gone. It’s true the specific areas of fat removed will not come back and lipo works best on those areas resistant to diet and exercise. Sometimes, if I eat too much, I will notice a bit of a bump protruding from my upper stomach. This is because I only did my lower stomach. Sometimes this bump almost looks like a 6 pack, I don’t mind it because it is a good way to keep myself in check and know when to cut the calories. Pants I could not fit into anymore fit again. My recovery process was very slow. Immediately after the procedure I was very swollen and looked huge which was scary. It took almost 6 months for me to fully realize the benefit. I had consulted with other surgeons who seemed nice but I felt most comfortable with Dr Chen and I am happy with my decision. Overall rating 5 star!

*Individual results may vary.

by Anonymous

I Look and Feel 10 Years Younger!

5 5 Star Rating - Submitted on December 5, 2017

I lost my husband after a long illness at the beginning of this year and a few months later ended up in the hospital having emergency surgery for a nearly perforated colon. During this time I suffered a rather rapid weight loss which left me with a rather unsightly drooping neck and jowls. I not only needed to remedy this situation not just for my physical looks but I definitely needed the emotional lift as well. My surgery with Dr. Chen is exactly what I needed and after a fairly short recovery, I feel great and have had endless compliments from my family as well as from friends who didn’t know I had this done and said how “rested” I look now!

Dr. Joyce Chen is a wonderful surgeon as well as being a very kind and compassionate person. She has been completely attentive throughout this procedure and I’ve always left my appointments feeling all my questions have been answered and that she listened to me. I would give her my highest recommendation as a plastic surgeon, I am absolutely 100% satisfied with the outcome of my surgery! All 5 stars!

Overall rating – 5 Stars
Doctor’s bedside manner – 5 Stars
Answered my questions – 5 Stars
After care follow-up – 5 Stars
Time spent with me – 5 Stars
Phone or email responsiveness – 5 Stars
Staff professionalism & courtesy – 5 Stars
Payment process – 5 Stars
Wait times – 5 Stars

*Individual results may vary.

by RW

A Very Positive Experience!

5 5 Star Rating - Submitted on October 23, 2017

I highly recommend Joyce C. Chen. I had seen two difference plastic surgeons before. I did not like what they wanted to do. Dr. Chen did a facelift revision. I wanted a firmer jawline. The procedure was easy and without pain. I am completely satisfied with the result. Thank you Dr. Chen!

*Individual results may vary.

by AM

I’m 55 years old and exercise almost daily but couldn’t button my pants. Not a problem anymore!

5 5 Star Rating - Submitted on October 18, 2017

Saw Dr. Joyce Chen in Irvine for lipo in my stomach areas. She has a great office and friendly staff. I was very comfortable with Dr. Chen. She answered all my questions, concerns, and expectations. I’m 55 years old and exercise almost daily but couldn’t button my pants. Not a problem anymore! I finally have a waist!

Overall rating – 5 Stars
Ease of Appointment – 5 Stars
Promptness – 5 Stars
Courteous Staff – 5 Stars
Accurate Diagnosis – 5 Stars
Bedside Manner – 5 Stars
Spends Time with Me – 5 Stars
Follows Up After Visit – 5 Stars

*Individual results may vary.

by Patient DL

She did an unbelievable job, you can barely see what happened!

5 5 Star Rating - Submitted on October 2, 2017

I needed stitches on my face in the emergency room and was lucky enough to have Dr. Chen as the surgeon on call.
She did an unbelievable job, you can barely see what happened. The follow up visits in her office have been great as well, she listens to any concerns and her knowledge and expertise put any fears to rest. I would very highly recommend Dr. Chen and her staff!

*Individual results may vary.

by MG

I’m so glad I did this for me and I am even more glad that I found Dr Chen to do it!

5 5 Star Rating - Submitted on September 26, 2017

I’ve had a fantastic experience thus far! I made the HUGE decision to have a full tummy tuck and muscle repair after having two children and working extremely hard to lose weight and get fit and Dr Chen and Marcy (receptionist) have been amazing. My whole experience has been a breeze from my initial consultation through my surgery and recovery. I’m already thrilled with my surgery results and it’s not even been a month post op. I’m so glad I did this for me and I am even more glad that I found Dr Chen to do it! Their communication and accommodation are outstanding. Definitely recommend!

*Individual results may vary.

by RK

Absolutely the Right Decision!

5 5 Star Rating - Submitted on September 20, 2017

It was absolutely the right decision to have breast reconstruction revision surgery by Dr. Chen. I waited a long time to do this because I had to care for my ill husband, but I am so happy that I did! Now my clothes are fitting much better! I’ve even recommended Dr. Chen to my yoga instructor for plastic surgery!

*Individual results may vary.

by VT

SkinPen Micro-Needling – Dr. Chen and her staff deserve 5 stars!

5 5 Star Rating - Submitted on August 18, 2017

I have been looking for the right scar revision Plastic Surgeon for years. Being an Asian woman, is not easy when it comes to our skin because our skin scars easily. I had five children that caused stretch marks on my lower abdomen, inner and outer thighs. Additionally, as a child I love climbing up trees and like to play with knives, cut twigs and other things, and cut myself too. Then on my late twenties, I had tattoos behind my left thigh that as I got older, I did not like it any more. I decided to have it surgically removed, but the doctor did not close incision the correctly. It a formed nasty keloid scar which looks ugly. I was very particular in picking a plastic surgeon who will understand my skin type. Here in California there are many Plastic Surgeons to choose from. I search and searched, every Surgeon I found seemed very knowledgeable, and had very good reviews. However, I still did not feel that they will give me the satisfactory results to my stretch marks and scars issues. Then, I came across Dr. Joyce Chen’s website. I read her reviews, and they were very good. Not only she is Asian herself; she seems to have more knowledge to the Asian people skin type. I called her office and the staffs responded promptly regarding my inquiries. They told me to come in for a free consultation, so I made an appointment right away. When I arrive at The Pacific Plastic Surgery’s office on the day of my appointment, the staffs and Dr. Chen are very professional, courteous, and caring. I am so happy with the results regarding my stretch marks and scars. I did the three treatments and it made it looks so much better. I am so glad that I have found the Pacific Plastic Surgery Institute PC. All my experience with them is positive. There are no words to describe how grateful I am that I have found the Pacific Plastic Surgery Institute, PC. Thank you so much Dr. Chen and to your staffs for helping bring up my self-esteem. Dr. Chen and her staffs deserve five stars ratings for all their services. I highly recommend Dr. Chen as a Plastic Surgeon. She is the best!

Overall Rating – 5 Stars
Ease of Appointment – 5 Stars
Promptness – 5 Stars
Courteous Staff – 5 Stars
Accurate Diagnosis – 5 Stars
Bedside Manner – 5 Stars
Spends Time with Me – 5 Stars
Follows Up After Visit – 5 Stars

*Individual results may vary.

by MO

Emergency Ear Surgery with Outstanding Results!

5 5 Star Rating - Submitted on July 12, 2017

I was at the emergency room of Hoag Hospital, Irvine, CA. where I was treated by Dr. Joyce Chen with outstanding results. I had accidentally fallen out of bed and sustained major damage to my left ear and had to get to DC the next day for my nephew’s military retirement send-off. After my trip to Washington, DC, I made two subsequent visits to Dr Chen’s for the removal of the stitches, with very positive results. The scar is barely visible. My wife says that Dr. Chen did a very good job! I was extremely pleased with all the emergency procedures and follow up visits!

*Individual results may vary.

by FS

I couldn’t say enough good things about Dr. Joyce Chen and would recommend her to anyone!

5 5 Star Rating - Submitted on April 27, 2017

I have thought about getting liposuction for years and could never pull the trigger. No matter how much weight I lost, I struggled with knees, that looked like bowling balls from multiple injuries, and saddlebags on my outer thighs. I did some extensive research to find a doctor I felt I would be comfortable with and that had excellent reviews. I found Dr. Joyce Chen, who is amazing!! I went to the first consultation very nervous and unsure if I would actually go ahead with it. But once I met Dr. Chen she put me at ease. She explained the procedure, answered questions, and genuinely made me feel comfortable about the liposuction. I decided I would do my upper and lower abdomen, inner and outer thighs and my knees. I had my surgery on April 3rd and not only did the surgery center follow up with me but both Dr. Chen and her staff did as well. I was unsure what to expect but when I took off the compression garment for the first time the next day after surgery and was amazed that I could actually see a difference. From many of the reviews that I read, because of the swelling they couldn’t see an improvement right away. I actually could see that my stomach was flatter and my outer thighs were smaller. Of course there was major bruising, but I did make sure that I took the Arnica as prescribed for bruising and swelling and I do believe that this could have helped some. I did take pain pills for a few days but really did not feel any pain just a twinge now and then with my thighs and knees. I had no pain at all on my outer thighs, even though they were bruised. I am on week three and am extremely happy with the results and can noticeably see a difference. After just a couple days my husband even commented that my outer thighs he could tell were smaller. Both Marcy, Dr. Chen’s Patient Care Coordinator, and Dr. Chen herself are extremely nice and genuinely seem to care about their patients. Can’t wait to see the results in the next few months for when the swelling goes down even more!

I couldn’t say enough good things about Dr. Joyce Chen and would recommend her to anyone!

Overall rating – 5 Stars
Doctor’s bedside manner – 5 Stars
Answered my questions – 5 Stars
After care follow-up – 5 Stars
Time spent with me – 5 Stars
Phone or email responsiveness – 5 Stars
Staff professionalism & courtesy – 5 Stars
Payment process – 5 Stars
Wait times – 5 Stars

*Individual results may vary.

by LN

I wore a two-piece for the first time in 20 years!

5 5 Star Rating - Submitted on April 24, 2017

I had a tummy tuck six months ago by Dr. Chen, and this past weekend I wore a two-piece for the first time in 20 years:)! I had never thought I would wear one again!

*Individual results may vary.

by CS

I am so pleased with the results of the treatment!

5 5 Star Rating - Submitted on March 27, 2017

I would highly recommend Dr. Joyce Chen to friends and family. She and her staff are so caring and I am so pleased with the results of the treatment!

*Individual results may vary.

by Diane G.

Treatment of my stretch marks with the SkinPen was very comfortable…like a light massage!

5 5 Star Rating - Submitted on March 23, 2017

I came in for a treatment of my stretch marks with the SkinPen. The treatment was very comfortable and felt like a light massage with fine touch. The office is very clean and nice. The doctor has a great bedside manner and is very informative. The staff was friendly from upon first entering the office until I checked out. I highly recommend Pacific Plastic Surgery Institute and Dr. Joyce Chen!

*Individual results may vary.

by Anonymous

Wonderful!

5 5 Star Rating - Submitted on March 20, 2017

I needed a plastic surgeon to removing a rapidly growing mole in an area where I could be disfigured. Luckily, she made time to remove it the same day of my consultation, and removed it (including the required margins) so that there was no distortion of the surrounding area. Best news of all: no cancer!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

*Individual results may vary.

by Maia

I Love Everything!

5 5 Star Rating - Submitted on February 20, 2017

Dr. Chen is amazing and my go to doctor for EVERYTHING! I’m so glad I found her…I had a tummy tuck and lipo of my waist, hips, outer thigh, and back bra roll done! I’m going to refer some of my friends to her!

*Individual results may vary.

by KA

Wonderful, the staff and Dr were amazing!

5 5 Star Rating - Submitted on February 15, 2017

Wonderful, the staff and Dr were amazing. Very polite, kind, and generous. I had awake liposuction and was nervous about being awake but I was so easy. The whole time all it was like was a vibrating feeling!

*Individual results may vary.

by Anonymous

Such a great doctor!

5 5 Star Rating - Submitted on January 30, 2017

I definitely recommend doctor Chen Joyce she’s an amazing Doctor. She has a terrific staff, really helpful and she’s really patient. She answered all my questions professionally and thoroughly. I’m really blissful that I met doctor Chen Joyce. She did my tummytuck and liposuction waist. So far it has only been 9 days and I’m loving the results. She did an outstanding job . . Thank you so much doctor Chen Joyce!

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5

*Individual results may vary.

by Jazmine S.

I would recommend Dr Chen Highly to anyone!

5 5 Star Rating - Submitted on January 11, 2017

My experience was very pleasant from my first greeting with the office staff. It was nice to be seen within 15 minutes of my arrival. This I have found is not very common with most doctors’ offices. Dr Chen walked me through my procedure. To give you a little background, I had gone to my dermatologist to get some things checked out on my arm, then found out that they were nothing to be concerned about. However they did find two spots on my face that I was completely unaware of, one right next to my right tear duct. Dr. Mehr recommended Dr Chen to do the repair work after the carcinoma was removed. I was very nervous about all of this, Dr Chen was very honest and comforting in our consultation her bedside manner was excellent and follow up also. My face is healing very well even after a few weeks. I doubt that anyone would be able to tell that I even had any surgery on my face. I would recommend Dr Chen Highly to anyone!

*Individual results may vary.

by M.B.

Great results and followup!

5 5 Star Rating - Submitted on January 8, 2017

Considerate care and prep. I knew what was happening at every step. Great results and followup. My skin was smoother than before with my imperfections minimized!

*Individual results may vary.

by JF

Had a wonderful experience!

5 5 Star Rating - Submitted on August 31, 2016

I had a consultation with Dr. Chen and had a wonderful experience. The staff was polite and professional. The office is beautiful and clean. Dr. Chen is patient, friendly and knowledgeable. I plan to come back soon!

*Individual results may vary.

by JW

Dr. Chen is so nice, attentive and accommodating!

5 5 Star Rating - Submitted on August 31, 2016

This place is awesome! Dr. Chen is so nice, attentive and accommodating!

*Individual results may vary.

by T

Dr. Chen was very informative!

5 5 Star Rating - Submitted on August 15, 2016

I attended one of Dr. Chen’s Cosmetic Days at her beautiful office to learn more about plastic surgery and how it can help refresh and restore one’s physical appearance. Dr. Chen was very informative about the products and services she offers at her MediSpa. I hope to go back soon for a private consultation!

*Individual results may vary.

by RY

Great Doctor!

5 5 Star Rating - Submitted on August 2, 2016

Dr. Chen is an excellent doctor who will not rush through your procedure. She is also very personable and down to earth yet is professional and good at what she does. I am very happy with the results and will be returning in the future!

*Individual results may vary.

by Anonymous

Five Stars!

5 5 Star Rating - Submitted on July 28, 2016

Liked how timely and professional her bedside manner was, which allowed the appointment to be comfortable. I would definitely recommend her to my friends. Her office was very clean, decorated in good taste. Her staff was very polite and knew what she was doing. I had Botox and Juvederm done, and the procedure in the past was a little painful. The way she applied the injections were less painful and comfortable, and I had no bruising for the first time!

*Individual results may vary.

by SK

Dr. Chen is an Excellent Surgeon!

5 5 Star Rating - Submitted on July 26, 2016

It’s been two weeks since I had my awake liposuction done to my abdomen and waist, and I am very happy with the results with what I see so far. Where I had no waistline, there is one now. My stomach area has gone down as well, and I have already lost eight inches! I’m still swollen, but I see the good results from the procedure already so I am looking forward to when the swelling goes down totally. I experienced no pain during the awake liposuction and after surgery only minimal discomfort!

*Individual results may vary.

by NC

Will definitely recommend!

5 5 Star Rating - Submitted on July 22, 2016

I had Lipo done on my Abdomen, Waist, and Hips. Procedure was great! I experienced VERY minimal pain. Dr. Chen and all the nurses took very great care of me. I’m very happy with the results this far. I just hit my one month mark and am down 12 pounds. My clothes are hanging off my hips. Everyone has noticed the huge difference in my body shape!! Will definitely recommend!!!

*Individual results may vary.

by WE

Dr. Chen Personable and Caring!

5 5 Star Rating - Submitted on July 18, 2016

The office is clean, nice and well kept. The office staff is very friendly and always has a smile on their face. Dr. Chen was very personable and took time and cared about my concerns!

I would highly recommend them for your aesthetic and non invasive needs!

*Individual results may vary.

by RP

Very Happy with the Outcome!

5 5 Star Rating - Submitted on June 25, 2016

I came in to have Botox and Juvederm done and was very happy with my outcome and quality of care I was shown! I also had rejuvenation of my hands with Radiesse with very little discomfort. Dr. Chen is very personable and friendly, and her staff always had a smile on her face. The office is very nice too..I would recommend Dr. Chen to anyone!

*Individual results may vary.

by Anonymous

Best thing I have done for myself in a long time!

5 5 Star Rating - Submitted on May 26, 2016

Dr. Joyce Chen was amazing! She is very personable and easy to talk to. Dr. Chen takes the time that you need with her and has great follows up. She helped me with deciding what is best for my body shape and was always professional. The surgery center in Irvine was also great. Overall my plastic surgery experience was top notch!

After 3 children and breast feeding all 3 of them for 1 year each I was left with breast that made me feel horrible. I am super happy I made the decision to get breast augmentation done. I now have more confidence and feel more like myself. It motivates me to take care of myself more. The best thing I have done for myself in a long time!

*Individual results may vary.

by Withheld for Privacy

I can’t stop looking at myself in the mirror now!

5 5 Star Rating - Submitted on January 12, 2016

I am very happy with the results of my eyelid surgery. My experience was very good, office staff was great, and the surgery center was also very nice. I am planning on returning to Dr. Chen in the future for other surgeries. My husband says that I can’t stop looking at myself in the mirror now!

*Individual results may vary.

by IL

We couldn’t be more pleased with H’s results!

5 5 Star Rating - Submitted on October 3, 2014

Dr. Chen: Thank you so much for everything…I cannot imagine H’s outcome without your amazing skills and knowledge. We are so blessed to have come across your wonderful talent. We couldn’t be more pleased with H’s results!

*Individual results may vary.

by JHH

Dr. Joyce Chen is amazing!!!

5 5 Star Rating - Submitted on August 20, 2014

Dr. Joyce Chen is amazing!!! After meeting with several doctors, we finally met Dr. Chen and she is definitely one of the best and I would highly recommend her!

*Individual results may vary.

by AS

She is awesome!

5 5 Star Rating - Submitted on June 19, 2014

I saw Dr. Chen for breast reduction surgery. The operation was easy for me and my recuperation time was minimal…Before surgery, I had a lot of back pain and was always self-conscious of how I looked…later I feel wonderful and my self-esteem is through the roof. Through it all, I felt that Dr. Chen was available for me anytime. She is awesome!

*Individual results may vary.

by AB

Dr. Chen is more than a skillful thorough surgeon!

5 5 Star Rating - Submitted on May 10, 2014

She is a very thorough physician with outstanding technical skills. Her skills are far above any of her peers, as far as I am concerned. Dr. Chen is more than a skillful thorough surgeon, she cares about her patients!

*Individual results may vary.

by BC

I love her for doing such a great job!

5 5 Star Rating - Submitted on January 29, 2014

Dr. Chen was my doctor. She was a great doctor. I love her for doing such a great job… Thanks Dr. Chen! XOXOXO!

*Individual results may vary.

by JRF

Thank you so much for giving my daughter her new life!

5 5 Star Rating - Submitted on April 18, 2013

Thank you so much for giving my daughter her new life…We were blessed to have met you …Thank you!

*Individual results may vary.

by LB

You did a great job!

5 5 Star Rating - Submitted on February 9, 2013

I just wanted to thank you very much for doing my surgery. It was an honor for you to do it. You did a great job!

*Individual results may vary.

by LB

Dr. Chen is an excellent surgeon!

5 5 Star Rating - Submitted on September 27, 2012

Dr. Chen is an excellent surgeon…We are very grateful for her!

*Individual results may vary.

by AS

Your kindness has been extremely comforting!

5 5 Star Rating - Submitted on September 13, 2012

Dear Dr. Chen, I want to thank you for your steadfast care during the time of my breast cancer diagnosis and reconstruction. With every visit, your kindness has been extremely comforting. I appreciate your thoroughness!

*Individual results may vary.

by CH

I felt grateful to have a doctor that cared!

5 5 Star Rating - Submitted on July 3, 2012

Dr. Chen has been great. She repaired my daughters cleft lip and palate, which both turned out a success. People have commented on how good and unnoticeable my daughter’s scar looks from her cleft lip repair. She’s also very caring about the patient…I felt grateful to have a doctor that cared!

*Individual results may vary.

by AN