My 10-year old daughter was hit in the forehead with a metal baseball bat at school. She was rushed to Kaiser where she received 6 stitches – it looked terrible. I contacted Dr. Chen after hours via email (10:00 pm) and she responded the same night offering a consult. The next day, Dr. Chen had to fix the stitches Kaiser worked on and properly stitched my daughters as the injury was down to the bone. Had it not been for Dr. Chen, my daughter would have had a very bad scar in the middle of her face (she got 25 stitches it’s a big opening). Excellent technique and works great with children. 100% recommend!

Overall Rating: 5

Other Ratings:
Ease of Appointment – 5
Promptness – 5
Courteous Staff – 5
Accurate Diagnosis – 5
Bedside Manner – 5
Spends Time with Me – 5
Follows Up After Visit – 5